Returns & Exchanges
We want you to be fully satisfied with your JNCO gear, which is why we offer a 30-day window for returns and exchanges on all items in original, unwashed condition. Please ensure all original tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Pack and Ship
Place the items in their original packaging or a sturdy mailer and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing